Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
1. Introduction
pearlthorn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete contact forms on our website
- Request information about our services
- Engage us for consulting services
- Subscribe to our communications
This information may include your name, email address, company name, job title, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website address
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Send you relevant information about our services
- Improve our website and service offerings
- Comply with legal obligations
- Protect against fraudulent or unauthorised activity
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given consent for specific purposes
- Contract: Where processing is necessary for a contract with you
- Legitimate interests: Where processing is necessary for our legitimate business interests
- Legal obligation: Where we must comply with legal requirements
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisors such as lawyers and accountants
- Regulatory authorities when required by law
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context and our legal obligations.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
9. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage them.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
pearlthorn
42 Wellington Street
Leeds, LS1 2DE
United Kingdom
[email protected]